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What would you like to know?
Does a Pre-order guarantee me the item on release date?
How do I get my Pre-order on release day?
How do I get Magic the Gathering items on release day?
Do you send out Pre-orders as they are released or when they are all in stock?
What happens if my pre-order is delayed?
When do you send pre-orders that do not have a set release date?
What shipping do you send your pre-orders out on?
What happens if I order both pre-order and in stock items on the same order?
When is the money taken for my pre-order?
What payment methods can I use when placing a pre-order?
What happens if the price changes in the time I am waiting for my Pre Order?
When do you start them?
Can’t find what you’re looking for? Please call us on 01303 278109 or email us at support@chaoscards.co.uk and our Customer Support team will be able to help.